Humor & Quirks
Experian QAS: Purdue Employees Federal Credit Union Purchases Experian QAS Address Verification Software
BOSTON, MA--(Marketwire - October 21, 2009) - Experian® QAS®, a leading provider of [ address verification ] software and services, announced today that Purdue Employees Federal Credit Union (PEFCU) has purchased products and services to provide address verification on its online banking portal to reduce returned mail and comply with USPS® Move Update changes.
"We realized it was taking a long time for our staff to work through returned mail," said Michelle Gustin, IT Services Manager, PEFCU. "With cleaner, more standardized addresses, we anticipate seeing not only a reduction in returned mail, but also a higher success rate of members receiving communications."
PEFCU will be using QAS Pro Web on its Web site to ensure [ address accuracy ] through its online banking portal. In addition, since PEFCU sends more than 35,000 pieces of bulk mailings a month, it needed to comply with USPS® Move Update changes. Recent changes require the group to scrub its address files with an approved USPS® method less than 95 days prior to a bulk mailing. QAS Professional Services will run the credit union's addresses against the NCOALink® file, an approved method for Move Update compliance by the USPS®, quarterly.
"Contact data entered by members themselves on a Web site is often the worst data in a database," said Joel Curry, chief operating officer, Experian QAS. "By [ cleaning this data on the front-end ], Purdue Employees Federal Credit Union will not only make its Move Update compliance more effective, but also improve overall member communication efforts."
About PEFCU
What began in a small office on Purdue's campus and with a simple cigar box to hold members' funds 40 years ago now boasts assets exceeding $550 million and serves more than 57,000 members nationwide. PEFCU serves its members with six regular branches, two in-school branches, and a robust offering of online and mobile banking services.
PEFCU offers its members an array of financial products including locally serviced mortgage and consumer loan products -- first mortgages, home equity loans, vehicle loans, credit cards, secured loans and more -- savings and money market accounts, checking accounts with direct deposit, individual retirement accounts and business accounts.
And today, when so many financial institutions are struggling in a weakened economy, PEFCU remains strong because it has stayed true to its original purpose -- people helping people. Its 2008 membership satisfaction scores set record highs with an average quarterly score of 97.37 percent, illustrating its core commitment to meeting members' needs.
About Experian QAS
Experian QAS is an address data quality software pioneer. The company's products capture, validate, cleanse, standardize and enrich customer contact information. Experian QAS provides data validation software and services to more than 10,000 customers worldwide in retail, education, health care, insurance, finance, government and other sectors. The company was established in 1990 and has offices throughout the United States, Europe and Asia Pacific. For more information, visit [ http://www.qas.com ].
About Experian
Experian is the leading global information services company, providing data and analytical tools to clients in more than 65 countries. The company helps businesses to [ manage credit risk ], [ prevent fraud ], target marketing offers and automate decision making. Experian also helps individuals to check their [ credit report ] and [ credit score ] and protect against [ identity theft ].
Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended March 31, 2009, was $3.9 billion. Experian employs approximately 15,000 people in 40 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; Costa Mesa, California; and São Paulo, Brazil.
For more information, visit [ http://www.experianplc.com ].