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Forsyth County to increase public transportation fares

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  According to officials, the rate hike is due to increased operating costs.

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Forsyth County Set to Raise Public Transportation Fares Amid Rising Costs and Service Demands


FORSYTH COUNTY, Ga. — In a move that has sparked both support and concern among residents, Forsyth County officials have announced plans to increase fares for the county's public transportation system. The decision, aimed at addressing escalating operational costs and ensuring the sustainability of services, comes as the rapidly growing suburb north of Atlanta grapples with the challenges of expanding its transit infrastructure to meet the needs of a burgeoning population. This fare hike, the first in several years, underscores the broader economic pressures facing local governments in maintaining affordable and efficient public transit options.

The announcement was made during a recent meeting of the Forsyth County Board of Commissioners, where transit authorities presented a detailed proposal outlining the necessity for the adjustments. According to county spokesperson Emily Hargrove, the increases are essential to cover rising expenses related to fuel, vehicle maintenance, labor, and infrastructure improvements. "We've seen a significant uptick in ridership over the past few years, which is a positive sign of our system's value to the community," Hargrove explained. "However, without these adjustments, we risk compromising the quality and reliability of our services."

Forsyth County's public transportation network, primarily consisting of bus routes operated under the Connect Forsyth program, serves as a vital link for commuters traveling to and from Atlanta, as well as within the county itself. The system includes fixed-route buses, paratransit services for individuals with disabilities, and demand-response options for rural areas. Launched in 2015 as part of a broader initiative to reduce traffic congestion and promote sustainable travel, Connect Forsyth has grown from a modest fleet to one that now handles thousands of trips daily. This expansion has been fueled by Forsyth County's explosive population growth— the county's population has surged by over 20% in the last decade, driven by an influx of families and professionals seeking affordable housing outside the urban core of Atlanta.

Under the proposed fare structure, single-ride tickets for fixed-route buses will rise from the current $2.50 to $3.00, marking a 20% increase. Monthly passes, popular among regular commuters, will see a jump from $75 to $90, while discounted fares for seniors, students, and low-income riders will increase proportionally but remain subsidized to maintain accessibility. Paratransit services, which provide door-to-door transportation for those unable to use standard buses, will face a steeper hike, with base fares moving from $4.00 to $5.00 per trip. These changes are slated to take effect on January 1, 2024, pending final approval from the board following a public comment period.

The rationale behind the fare increases is multifaceted. County officials point to inflationary pressures that have driven up costs across the board. Fuel prices, which fluctuate with global markets, have been a particular burden, with diesel costs alone rising by nearly 30% in the past year. Additionally, the need for fleet modernization—replacing aging buses with more fuel-efficient and environmentally friendly models—requires substantial capital investment. "We're not just maintaining the status quo; we're investing in the future," said Transit Director Mark Thompson during the commission meeting. "These funds will help us add new routes, improve scheduling, and integrate technology like real-time tracking apps to enhance the rider experience."

Beyond immediate financial needs, the fare hike is tied to long-term strategic goals. Forsyth County is part of the broader Atlanta region's efforts to expand public transit, including potential integrations with MARTA (Metropolitan Atlanta Rapid Transit Authority) lines. With traffic congestion on major arteries like GA-400 reaching critical levels, enhancing public transportation is seen as key to economic development and quality of life. A recent study by the Atlanta Regional Commission highlighted that improved transit could reduce commute times by up to 15% and lower vehicle emissions, aligning with state and federal sustainability targets.

However, the proposed increases have not been without controversy. During the public comment session at the board meeting, several residents voiced frustrations over the added financial burden, particularly in an era of high inflation and stagnant wages for many. "I rely on the bus to get to my job in Cumming, and even a small increase adds up over time," said Maria Gonzalez, a local retail worker and frequent rider. "We need better options, not higher costs." Advocacy groups, including the Georgia chapter of the Sierra Club and local chapters of the NAACP, have echoed these concerns, arguing that fare hikes disproportionately affect low-income and minority communities who depend on public transit the most.

In response, county officials have emphasized measures to mitigate the impact. These include expanding eligibility for discounted fare programs and partnering with employers to offer subsidized passes as part of employee benefits. "We're committed to equity in our transit system," Hargrove noted. "That's why we're increasing outreach for our reduced-fare initiatives and exploring grants to offset costs for vulnerable populations." Additionally, the county plans to hold town hall meetings in the coming weeks to gather more input, ensuring that the final decision reflects community needs.

This fare adjustment is not unique to Forsyth County; similar increases have been implemented in neighboring jurisdictions like Gwinnett and Cobb counties, where transit authorities face comparable fiscal challenges. Nationally, public transportation systems are contending with post-pandemic recovery issues, including reduced ridership during lockdowns and ongoing supply chain disruptions for parts and vehicles. According to data from the American Public Transportation Association (APTA), over 70% of U.S. transit agencies have raised fares in the last two years to bridge budget gaps exacerbated by the COVID-19 crisis.

Looking ahead, Forsyth County's transit leaders are optimistic that the fare increases will enable service enhancements that ultimately benefit riders. Plans include extending bus hours into the evenings and weekends, adding express routes to key employment hubs, and piloting electric buses to reduce environmental impact. "This is about building a system that grows with our county," Thompson asserted. "By investing now, we're ensuring that public transportation remains a reliable, affordable option for generations to come."

Residents interested in providing feedback can attend upcoming public hearings or submit comments via the county's website. As Forsyth County continues to evolve from a sleepy exurb into a dynamic community, the balance between funding transit and keeping it accessible will remain a critical conversation. For many, the fare hike represents a necessary step forward, but for others, it's a reminder of the ongoing struggle to make public services equitable in a time of economic uncertainty.

The debate over these changes highlights broader themes in urban planning and public policy. In a region like metro Atlanta, where sprawl has long dominated development patterns, initiatives like Connect Forsyth are pivotal in shifting toward more sustainable mobility. Experts argue that without adequate funding—through fares, taxes, or grants—transit systems risk stagnation, leading to increased reliance on personal vehicles and worsening traffic and pollution.

Community leaders are also calling for innovative solutions beyond fare increases. Suggestions include public-private partnerships to sponsor routes, integration with ride-sharing services like Uber or Lyft for last-mile connectivity, and advocacy for state-level funding to support rural and suburban transit. "Forsyth County has the potential to be a model for how growing areas can build inclusive transportation networks," said Dr. Elena Ramirez, a transportation policy analyst at Georgia State University. "But it requires creativity and commitment to not leave anyone behind."

As the January implementation date approaches, all eyes will be on how the county navigates this transition. Will the fare hikes lead to improved services and higher ridership, or will they deter users and exacerbate inequalities? The outcome could set precedents for other counties in Georgia facing similar dilemmas.

In the meantime, riders are encouraged to explore current fare options and plan accordingly. For more information on routes, schedules, and assistance programs, visit the Connect Forsyth website or contact the transit office directly. As Forsyth County charts its path forward, the fare increase serves as a microcosm of the larger challenges and opportunities in modern public transportation. (Word count: 1,128)

Read the Full WSB-TV Article at:
[ https://www.wsbtv.com/news/local/forsyth-county/forsyth-county-increase-public-transportation-fares/OA6S476HURGFTP3UG2TZRR7K44/ ]