Beyond the Mop: How One School Custodian is Building Community and Spreading Joy

Published in Humor and Quirks on Saturday, August 23rd 2025 at 11:20 GMT by Patch
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For many students and staff across Massachusetts, the image of a school custodian often evokes thoughts of quiet efficiency – someone who empties trash cans and mops floors. But at several schools in the region, that perception has been radically transformed thanks to one man: Michael “Mikey” DeFeo, head custodian for the Worcester Public Schools. His infectious humor, genuine kindness, and unwavering dedication have made him a beloved figure, fostering a sense of community and brightening the days of everyone he encounters.

DeFeo’s impact isn't about grand gestures; it's woven into the everyday fabric of school life. He greets students with enthusiastic waves and personalized greetings, often remembering their names and interests. He leaves encouraging notes on desks, cracks jokes to ease anxieties before tests, and is always ready with a listening ear for anyone who needs it. This isn’t just about being friendly; DeFeo actively cultivates relationships, creating a supportive environment where students feel seen and valued.

The story of his rise within the Worcester Public Schools system highlights his commitment. Starting as a general custodian, DeFeo quickly distinguished himself through his work ethic and positive attitude. His supervisors recognized his ability to connect with people and saw the potential for him to take on a leadership role. He was promoted to head custodian, a position that allows him to oversee custodial staff while continuing to interact directly with students and faculty.

What truly sets DeFeo apart is his intentionality in spreading joy. He understands the power of humor to diffuse tension and build connections. His jokes are often self-deprecating and lighthearted, designed to elicit laughter rather than superiority. This approachability allows him to connect with individuals from all walks of life – students struggling with academic pressure, teachers facing burnout, and even parents seeking a reassuring presence.

The impact extends beyond individual interactions. DeFeo actively encourages his custodial team to adopt similar practices, fostering a culture of positivity within the department. He emphasizes that their role isn't just about cleaning; it’s about contributing to a positive school environment. This has resulted in a more engaged and supportive custodial staff, further amplifying the positive impact on the entire school community.

The article highlights specific examples of DeFeo’s influence. At one school, he helped a shy student overcome her fear of public speaking by offering encouragement and practicing with her during breaks. At another, he organized a small-scale “appreciation day” for teachers, recognizing their hard work and dedication. These seemingly minor acts have had a profound effect on the morale and overall atmosphere of the schools he serves.

The recognition DeFeo has received is well-deserved. He was recently named Worcester Public Schools’ Employee of the Year, an accolade that acknowledges his exceptional contributions to the district. This award isn't just about recognizing his custodial skills; it's a testament to his ability to build relationships, foster community, and inspire others through kindness and humor.

Beyond the awards and accolades, DeFeo remains humble and grounded. He insists he’s simply doing what feels right – being present for students and staff, offering support when needed, and spreading a little bit of joy wherever he goes. His philosophy is simple: "Just be nice." It's a message that resonates deeply with the Worcester community and serves as an inspiring example of how one person can make a significant difference in the lives of others.

The story of Mikey DeFeo isn’t just about a custodian; it’s about the power of human connection, the importance of kindness, and the transformative impact of a positive attitude. It's a reminder that even seemingly small roles can have a profound effect on creating a supportive and thriving school community – one mop bucket and encouraging smile at a time. He proves that sometimes, the most important contributions aren’t found in textbooks or lesson plans, but in the genuine connections we forge with those around us. And for many students and staff in Worcester, Mikey DeFeo is more than just a custodian; he's an integral part of their school family.

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Beyond the Mop: How One School Custodian is Building Community and Spreading Joy