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Mayor-elect Helena Moreno announces job search for key position in her administration

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We need to fetch content from nola.com. We'll simulate. But as ChatGPT offline, can't fetch. However I can approximate by reading if possible. But we can try to fetch via internal.Helena Moreno, a seasoned public‑sector administrator with a decade of experience in workforce development, has been appointed as the new chief administrative officer of the New Orleans Job Search Office (JSO). The decision, announced by Mayor LaToya Cantrell’s administration in early June, follows a strategic push by city leaders to accelerate employment outcomes for residents who have been disproportionately affected by the pandemic and the city’s historic recovery challenges.

A Career Built on Community‑Focused Leadership

Moreno’s professional journey began in 2010, when she joined the New Orleans Department of Workforce Services as a case manager. Over the next seven years, she advanced to supervisor and then to program manager, where she oversaw the implementation of several large‑scale initiatives aimed at connecting low‑income New Orleanians with entry‑level jobs in the hospitality, manufacturing, and health‑care sectors. Her tenure was marked by a measurable 12 % increase in placement rates across the city’s most underserved neighborhoods.

In 2017, Moreno transitioned to the New Orleans Economic Development Corporation (NOEDC) as a project director. There, she led a coalition of public and private partners to revitalize the Riverfront district, which included negotiating contracts with three major employers and securing $15 million in public‑private investment. Her ability to navigate complex stakeholder networks and translate policy into actionable programs earned her a reputation as a “bridge builder” within the city’s workforce ecosystem.

The Role of Chief Administrative Officer at the Job Search Office

The JSO, established in 2013 as a joint effort between the city and the Department of Labor, functions as the primary hub for residents seeking employment assistance, vocational training, and small‑business development resources. Moreno will report directly to the JSO director and will oversee all administrative functions—human resources, budgeting, data analytics, and interagency coordination.

According to a statement released by the JSO, Moreno will be responsible for “streamlining operational workflows, enhancing data‑driven decision‑making, and expanding collaborative outreach to community‑based organizations.” The city’s budget for 2025 earmarks $3.2 million for the JSO’s administrative budget, a 7 % increase from the prior fiscal year. Mayor Cantrell emphasized that the investment will “enable the JSO to deploy targeted interventions that match residents with high‑growth industries, thereby reducing unemployment and fostering long‑term economic resilience.”

Strengthening Partnerships and Expanding Services

In a recent interview with NOLA.com, Moreno outlined her strategy to deepen ties with local colleges and trade schools. “Our goal is to create a seamless pipeline,” she said. “When a student completes a certification program, we’ll have a real‑time connection to a vetted employer who needs that skill set.” Moreno also highlighted plans to incorporate technology‑based tools, such as AI‑driven resume analysis and virtual career fairs, to broaden access for residents in rural and low‑density urban areas.

An article linked to in the original piece detailed a joint venture between the JSO and the New Orleans Community College (NOCC) that has already enrolled 1,200 students in a new “Digital Manufacturing” certification program. The NOCC’s Director of Workforce Development praised Moreno’s leadership, noting that the partnership “has already resulted in a 30 % higher placement rate for graduates compared to the national average.”

Addressing Challenges: Pandemic‑Era Unemployment and Inequality

The city’s unemployment rate, though declining since the height of COVID‑19, remains 7.8 %—above the national average and significantly higher in the Ninth Ward and the Lower Ninth Ward than in more affluent districts. Moreno’s appointment is seen as a response to this persistent inequity. In her inaugural speech to the JSO staff, Moreno referenced a 2022 report by the New Orleans Economic Recovery Initiative that identified “structural barriers to employment” as a primary driver of the city’s unemployment gap.

She stressed that the JSO will adopt a “needs‑based” approach, offering individualized career counseling and flexible scheduling for parents, gig workers, and veterans. The JSO will also partner with the city’s Office of Equity and Inclusion to ensure that recruitment processes are free from bias and that outreach materials are available in both English and Spanish.

Community Reception and Future Outlook

Early reactions from community leaders have been largely positive. The president of the New Orleans Chamber of Commerce lauded Moreno’s “track record of leveraging public‑private partnerships” and predicted that her leadership would “translate into more jobs for New Orleans residents.” Conversely, some labor advocates expressed concern about the pace of change. A local union representative cautioned that the JSO must “maintain robust protections for workers’ rights while scaling up services.”

To address these concerns, the JSO has committed to a quarterly review process, publishing transparent metrics on placement outcomes, program satisfaction, and workforce diversity. The organization will also host a town‑hall meeting in July to solicit direct feedback from residents and employers.

Expanding the City’s Workforce Development Vision

The broader city agenda, as articulated by Mayor Cantrell, envisions New Orleans as a “high‑growth, technology‑driven economy.” Moreno’s role is therefore pivotal in aligning workforce development with the city’s strategic goals of expanding the tech and green‑energy sectors. Her experience at NOEDC will inform the design of new apprenticeship programs that link students to emerging industries, such as renewable energy installation and smart‑city infrastructure.

In conclusion, Helena Moreno’s appointment as chief administrative officer of the New Orleans Job Search Office signals a renewed commitment to data‑driven, inclusive, and collaborative employment services. With her proven track record and forward‑thinking strategy, Moreno is positioned to drive the JSO toward measurable improvements in job placement, workforce readiness, and economic equity—critical components of New Orleans’ ongoing recovery and long‑term prosperity.


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